Last Updated: August 20, 2025
At Sol Luna Massage & Spa, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.
When you interact with Sol Luna Massage & Spa, we may collect:
Personal details such as your name, phone number, and email address.
Booking information including date, time, preferred services, and special requests.
Payment details (e.g., Transaction ID, E-Transfer email, or reference number).
Technical information such as IP address, browser type, and device details.
We use your information to:
Confirm and manage bookings.
Send appointment reminders, confirmations, or important updates.
Respond to inquiries and provide customer service.
Process payments and verify transactions.
Improve our website, services, and overall client experience.
Meet legal and regulatory requirements.
We respect your privacy and do not sell or rent your personal information.
However, we may share your information with:
Service providers who assist with booking, payment, or communication.
Financial institutions/payment processors to confirm transactions.
Legal authorities if required by law or to protect the rights, safety, or property of our clients and business.
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure. Please note that no online transmission or electronic storage method is 100% secure, but we strive to protect your data to the best of our ability.
Our website may use cookies or similar tracking technologies to:
Improve user experience and navigation.
Collect anonymous statistics about website usage.
Store preferences for future visits.
You can disable cookies through your browser settings, but some features of the website may not function properly.
You have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request deletion of your personal information (subject to legal and regulatory obligations).
Withdraw consent to certain uses of your data.
To exercise your rights, please contact us directly.
Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external websites.
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Updates will be posted on this page with a new “Last Updated” date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Sol Luna Massage & Spa
📍 7955 Torbram Rd, Unit 1
Brampton, ON (Mississauga & Brampton border)
📞 (905) 456-9674
📧 sollunasteeles@gmail.com
